Refund Policy

At Knitvshirt, we prioritize customer satisfaction. If you’re not happy with your purchase, our hassle-free refund policy is here to help. Please review the conditions below:

1. Eligibility for Refund

You may request a refund if:

• The item arrives damaged or defective.
• You receive the wrong item.
• The product doesn’t match the description on our website.
• You request a return within 30 days of receiving your order, and the item is unused, in original condition, and packaging.

2. Non-Refundable Items

Refunds cannot be processed for:

• Used or damaged items due to customer mishandling.
• Custom or personalized items.
• Clearance, sale, or final sale items.

3. How to Request a Refund

To initiate a refund:

1. Contact us at support@knitvshirt.com within 30 days of receiving your order.
2. Provide your order number, a brief description of the issue, and attach clear photos of the product.
3. Our support team will respond within 24 hours.
4. If approved, we’ll send you instructions on how to return the item.

4. Refund Processing

Refunds will be processed within 7 days after we receive and inspect the returned item. Refunds will be issued to your original payment method.

Shipping fees are non-refundable, unless the return is due to our error (wrong or defective item).

5. Exchanges

If you’d prefer an exchange, please inform us during your refund request – we will do our best to accommodate if stock is available.

6. Need Help?

For any questions or concerns about refunds, please contact us at: support@knitvshirt.com